Support

Get help with ChargeFlow.Pro.

Use this page for account, subscription, privacy, export, and app support before or after installing ChargeFlow.Pro.

Contact

Email support@chargeflow.pro from the email address on your ChargeFlow.Pro account. Include the issue, affected account email, device or browser, and the approximate time it happened.

Account and data help

You can edit or delete charging sessions and vehicles inside the app. Account deletion is available in Account settings and removes ChargeFlow-owned app data while retaining only records required for legal, tax, fraud, billing, dispute, or security reasons.

Subscriptions

Web Stripe subscriptions are managed from the website account page. iOS subscriptions are managed by Apple through App Store subscriptions; use Apple's subscription management and refund process for Apple billing.

Password reset

Use chargeflow.pro/forgot-password to request a reset email. ChargeFlow.Pro support will never ask you to share a password, reset token, one-time code, Supabase token, Apple credential, or payment card details.

Security reports

Report suspected security issues through the Vulnerability Disclosure page or email support@chargeflow.pro with reproduction steps and impact.